Privacy Policy
This is a binding legal agreement. Please read it carefully in its entirety.
We aim to ensure that you fully understand what information we collect from you, how we use it, and how you can request access to it.
We believe that being transparent and upfront with our website visitors and clients is essential for building trust. This approach also happens to comply with the laws of many countries worldwide.
Should you have any questions regarding this policy, feel free to contact us at [email protected].
Please note we only collect the minimum amount of information necessary for a clear and specific purpose, and we commit to using it solely for the purpose we have outlined.
By visiting this website, you agree to this Privacy Policy and the collection of information as detailed here. You also retain the right to opt out at any time.
WHAT INFORMATION DO WE COLLECT AND WHEN?
At DreamMaker CRMx, we collect personal information in order to better tailor our products and services to meet the needs of our website visitors and clients who do business with us.
We collect this information in order to:
Deliver the products and services you have purchased from us,
Notify you about our product or service offerings that may be of interest to you, provided you have given us consent to do so, and
If applicable: other reasons related to providing you with an improved experience.
We collect information from you both directly and indirectly through third-party services, as outlined below:
WHEN YOU CONTACT US
With questions or comments via our contact form.
When you comment on a post directly on our website.
To request further information, schedule a call, or sign up for our newsletter.
To place an order for products or services.
To receive your products or services.
When you engage with our chat widget.
WHEN WE CONTACT YOU
To provide the goods and services you have requested.
To occasionally request your feedback.
To share news, updates, and offers through our newsletter, typically via email and text message.
THIRD PARTIES
We may access certain personal information from third-party apps and services that enable us to fulfil your order.
We may access certain personal information from third-party platforms that allow us to remarket our services and products to you on other websites.
We may access certain personal information from third-party apps and services that help us monitor website traffic, email performance, and other analytical data.
We may access your personal information when working with third-party processors, such as our email provider and web host. For residents of the EU, please be aware that this may involve transmitting your data across international borders.
PRIVACY CONTROLS
We may utilise third-party services on our website to assist with communication or interaction with the public. These services may include social media platforms, widgets, apps, pixels, and plugins, as outlined below.
These services may be able to identify or track your identity, for example, through the use of persistent, multi-session cookies.
You have the ability to configure your system to delete or disable cookies. Generally, we do not collect or share information gathered by these third-party services. When interacting with them, their respective privacy policies will apply.
GoHighLevel. More information is available here..
Stripe. More information is available here.
GOOGLE ANALYTICS
Google Analytics collects data about visitors to the site using Google advertising cookies and anonymous identifiers, in addition to other data that may be gathered through a standard Google Analytics setup.
We do not combine personally identifiable information with non-personally identifiable information collected via any Google advertising products or features.
If you wish to opt out of Google Analytics Advertising Features, you are encouraged to adjust your Ad Settings and Ad Settings for mobile apps, through the NAI’s consumer opt-out, or by using any other currently available opt-out options.
COOKIES
Cookies are small text files that are placed on your computer to collect information about the pages you view and what you do on the site.
They help the site recognise you by remembering things like your username, offering a shopping cart, or keeping track of your preferences for when you visit again. The cookie sends this information back to the website's server, and generally, it’s the only computer that can read it. You can set your web browser to alert you about attempts to place cookies on your computer or limit the type of cookies you allow. You can also find more details on how to change cookie settings in popular desktop browsers.
INFORMATION SECURITY
We store personal information with third parties that use industry-standard practices for data security.
YOUR INFORMATION
You own your personal information and have full rights over it. This means, for example, that you have the right to:
Withdraw your consent for us to market our products and services to you, or to otherwise use the personal information you’ve provided. Withdrawing consent is straightforward—simply click "unsubscribe" in the footer of our emails, or email us at [email protected].
Request a copy of the personal information we hold about you.
Be forgotten (i.e., have your data deleted and/or ask us to stop using your information for any purpose).
Correct any inaccurate information we hold about you. We will also notify any third-party service providers we use, who may hold your personal information on our behalf, to update their records as well.
Object to direct marketing and profiling (for example, we will remove you from our email list and from any lists used for custom or retargeted audiences). We also recommend disabling data collection services in your browser settings.
Lodge complaints with regulatory authorities regarding the use of your data.
We are committed to complying with these requests within 30 days.
COMPLIANCE
We make commercially reasonable efforts to work with data controllers (such as our email provider) who ensure compliance with privacy laws, including the European Union’s General Data Protection Regulation (GDPR).
We retain your personal information only for as long as necessary to fulfil the purposes for which you have given your consent.
From time to time, we may update this policy. Should any changes reduce your privacy rights, we will use your contact details to notify you of these updates.
Our Data Protection Officer is Samantha Ferriere
Last updated: 10 October 2024
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE HAVE COLLECTED FROM YOU?
Depending on the laws in certain countries, you may have the right to request access to the personal information we have collected from you, to amend that information, or to have it deleted in specific circumstances. To request a review, update, or deletion of your personal information, please email us [email protected].
We will respond to your request within 30 days.
MORE INFORMATION?
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
11X Pty Ltd
Trading as DreamMaker CRM
4 Loch Street,
St Kilda West, VIC, 3182
Australia
DreamMaker CRMx is an all in one platform that contains CRM, Pipeline, marketing, sales, website, email, and funnel building software.
Female-founded and based in Melbourne, Australia, our mission is to make the systems side of business easier so business owners can focus more of the dream building side of business rather than the stuck in the day-to-day.
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